Refund policy

Thank you for shopping with [Your Online Apparel Store Name]. We value your business and strive to provide high-quality products and services. Please read our No Refunds Policy carefully before making a purchase.

1. No Refunds

All sales are final. We do not offer refunds or exchanges for any purchases made through our online store. Please ensure you select the correct size, color, and style before completing your order.

2. Defective or Damaged Items

In the event that you receive a defective or damaged item, please contact our customer service team within 7 days of receiving your order. We will review your request and, if approved, offer a replacement of the same item or store credit.

3. Incorrect Items

If you receive an incorrect item, please notify us within 7 days of receiving your order. We will arrange for the correct item to be sent to you at no additional cost, or provide store credit if the item is no longer available.

4. Return Process for Approved Cases

For items eligible for return due to defect or incorrect shipment, please follow these steps:

• Contact our customer service team at hello@teamap.consulting with your order number, a description of the issue, and photos of the defective or incorrect item.
• Wait for a return authorization and further instructions from our team.
• Return the item in its original packaging with all tags attached, as instructed.

5. Non-Returnable Items

None of our products are eligible for return or exchange under any circumstances.

6. Shipping Costs

Customers are responsible for all shipping costs associated with returning items. Shipping costs are non-refundable.

7. Customer Satisfaction

Your satisfaction is important to us. If you have any questions or concerns about your order, please contact our customer service team at hello@teamap.consulting.

We appreciate your understanding and cooperation.